Help Centre | Property information

Is there a reception on-site at Arne Street, and how do I get in contact?

Cove - Arne Street, Covent Garden is a self-check-in property, meaning there is no on-site reception.

What does this mean for you? 
When you arrive, you'll need to self check-in and collect your own keys. If you have an upcoming booking, you'll receive a pre-arrival email containing details about the arrival process, and any access codes required, around 72 hours before you arrive.

We recommend adding any extras to your stay before arrival, so these can be arranged in advance. Please note, we aren't able to offer luggage storage as there are no on-site hosts to look after it. We are also unable to offer early check-in or late check-out.

If you'd like to arrange any other extras, get in touch via our live chat.

Chat to us.

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